Soto Helix Coffee Maker

We only sell gear that's on the shelves of our Sydney warehouse and ready to go.

When items are 'Sold out' please click 'Notify me' and add your email if you'd like us to let you know when it's back in stock.

Where do you ship?

We currently ship to Australia, New Zealand and the United States.

How much do you charge for shipping?

We offer flat shipping rates of $9.95 AUD for our standard service and $24.95 AUD for our priority service within Australia. We offer a standard service to New Zealand for $24.95 NZD and to the United States for $24.95 USD.

How long will it take to receive my order?

We aim to ship orders within 1-2 business days. From there, it's in the hands of Australia Post, Startrack Express or Couriers Please (the quickest method for your order).

Delivery times vary based on your destination. Our warehouse is located in Sydney, and orders within Sydney are often as quick as 1-2 days. Melbourne, Brisbane, Canberra and Adelaide are also relatively fast, while Perth and rural Australia takes longer.

Once your order has shipped, you will get an email from us with a link to the tracking information for your order.

What should I do if my order is overdue?

We recommend checking the tracking and allowing a few extra days, as freight can be delayed. The next step is to follow up with the freight company directly using the tracking details. If you are dissatisfied with their response, please contact us, and we will lodge an enquiry on your behalf and work to resolve the delay.

Whether you have questions about our gear or need some helping choosing what's best for you trips, our team is here to help. Please send us a message or start a chat and we'll get back to you soon!